Our Customer Service Guarantee...

We at The Goldmart appreciate your business and want you to be pleased with your purchase. If within 30 days you decide to return or exchange please do the following:

Returns...

• Call 1.800.541.2646 M-F 10am - 3pm (PST)
• All merchandise must be in it's original packaging - including gift boxes. We cannot accept merchandise that is not returned in this manner.
• Insure the package for the full amount of the invoice and send USPS.
• Any questions please email service@thegoldmart.com
• A refund will be issued within 7-10 business days of the item being received.

Exchanges...

If you prefer to exchange your original item for another - you will receive full credit towards another item of your choice.

Shop with confidence...

At The Goldmart, we want to make your shopping experience easy and carefree. The security of your personal information is important. That's why we have taken measures to guarantee all orders you place with us will be secure and safe.

Secure Online Purchases:

When you use your credit card to make a purchase through our shopping system, your information is protected by Secure Socket Layer (SSL) encryption. This technology ensures that your personal information is protected from outside parties when transmitted from your computer to our server.

Purchases Over the Phone:

You may prefer to complete your purchase with one of our customer service associates, who will take your credit card information over the telephone.
Please call us at: 1.800.541.2646

Your Shipment is Insured:

The Goldmart ships all orders via USPS Priority insured delivery. From our door to yours, your purchase is protected and tracked.

Your Privacy is Guaranteed:

We only gather information necessary to securely process your order. At no time will we release your personal information to any third party or solicitors. As part of our privacy initiative, we adhere to a strict privacy policy, which further describes the type of information we collect and how we use it. The use of your information is restricted to the following:

• Verifying your identity for payment authorization.
• Shipping your order to you.
• Contacting you regarding your order status.
• Send you helpful information from The Goldmart.

If you have any questions regarding the security of your order or our privacy policy, please contact us directly at 1.800.541.2646 for fast, courteous service.